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Tripwire - Tripwire Enterprise Support

Technical support - for Tripwire Log Center for Desktops - 1 node - volume - 1-5 licenses - includes Advanced Log Collector Agent - phone consulting - 1 year - 24x7 - response time: 1 h

Tripwire
300306-02
N/A
N/A
New

Price: $0.00

Total Available: 0

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Tripwire Enterprise Support - technical support - for Tripwire Log Center for Desktops - 1 year
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 1 year
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software Title Tripwire Log Center for Desktops
License Qty 1 node
License Pricing Volume / 1-5 licenses
Licensing Details Includes Advanced Log Collector Agent
General
Type Technical support
Service Included Phone consulting
Full Contract Period 1 year
Response Time 1 hour
Service Availability 24 hours a day / 7 days a week
Software
Software Title Tripwire Log Center for Desktops
Installation Type Locally installed
License Qty 1 node
License Pricing Volume / 1-5 licenses
Licensing Details Includes Advanced Log Collector Agent
Details
Service & Support Phone consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 1 business hour availability: business hours / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 4 business hours availability: business hours / Monday-Friday - severity level 3 ¦ E-mail consulting - 1 year - response time: 4 business hours availability: business hours / Monday-Friday - severity level 3/4 ¦ Web support - 1 year - response time: 4 business hours availability: business hours / Monday-Friday - severity level 3/4 ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year

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