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Flexera Software - Maintenance Plan Gold
Technical support (renewal) - for Flexera InstallAnywhere Standalone Build Premier - phone consulting - 1 year - business hours
Flexera Software
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Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Maintenance Plan Gold - technical support (renewal) - for Flexera InstallAnywhere Standalone Build Premier - 1 year |
| Service & Support | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | Business hours |
| Software Title | Flexera InstallAnywhere Standalone Build Premier |
| General | |
| Type | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | Business hours |
| Software | |
| Software Title | Flexera InstallAnywhere Standalone Build Premier |
| Installation Type | Locally installed |
| Details | |
| Service & Support | New releases update - 1 year ¦ Web knowledge base access - 1 year availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year availability: 24 hours a day / Monday-Sunday ¦ Phone consulting - 1 year - response time: 4 business hours / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 4 business hours / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 8 business hours / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year - response time: 16 business hours / Monday-Friday - severity level 4 |