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Tripwire - Tripwire Enterprise Support
Technical support - for Tripwire Log Center for Network Devices - 1 node - volume - 1-5 licenses - includes Remote Collector - phone consulting - 1 year - 24x7 - response time: 1 h
Tripwire
300302-02
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Tripwire Enterprise Support - technical support - for Tripwire Log Center for Network Devices - 1 year |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Tripwire Log Center for Network Devices |
| License Qty | 1 node |
| License Pricing | Volume / 1-5 licenses |
| Licensing Details | Includes Remote Collector |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Tripwire Log Center for Network Devices |
| Installation Type | Locally installed |
| License Qty | 1 node |
| License Pricing | Volume / 1-5 licenses |
| Licensing Details | Includes Remote Collector |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 1 business hour availability: business hours / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 4 business hours availability: business hours / Monday-Friday - severity level 3 ¦ E-mail consulting - 1 year - response time: 4 business hours availability: business hours / Monday-Friday - severity level 3/4 ¦ Web support - 1 year - response time: 4 business hours availability: business hours / Monday-Friday - severity level 3/4 ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |