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VMware - AirWatch Advanced Remote Management
On-Premise subscription (2 years) + 2 Years VMware Production Support & Subscription Service - 1 user
VMware
VA-ARM-TLSS-U-2P-C
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | AirWatch Advanced Remote Management - On-Premise subscription (2 years) + 2 Years VMware Production Support & Subscription Service - 1 user |
| Product Type | On-Premise subscription - 2 years |
| Category | Online & appliance based services - remote monitoring & management |
| License Qty | 1 user |
| Bundled Support | 2 Years VMware Production Support & Subscription Service |
| Service & Support | Technical support |
| General | |
| Category | Online & appliance based services - remote monitoring & management |
| Product Type | On-Premise subscription - 2 years |
| Bundled Support | 2 Years VMware Production Support & Subscription Service |
| Service & Support | |
| Type | Emergency phone consulting - 2 years / 12 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years / 12 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 2 years / 12 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 2 years / 12 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 2 years / 12 contacts ¦ Web knowledge base access - 2 years ¦ Web support - 2 years ¦ New releases update - 2 years ¦ Remote monitoring - 2 years ¦ Technical support - 2 years - severity critical |
| Licensing | |
| License Qty | 1 user |