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Trend Micro - Trend Micro Premium Support for TippingPoint products
Extended service agreement - advance parts replacement - 1 year - shipment - response time: 1 business day - with Digital Vaccine Labs + ThreatDV
Trend Micro
TPNN0217
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Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Trend Micro Premium Support for TippingPoint products - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 1 business day |
| Bundled with | Digital Vaccine Labs + ThreatDV |
| General | |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 1 business day |
| Bundled with | Digital Vaccine Labs + ThreatDV |
| Details | |
| Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - repair time: 1 business day ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday ¦ Product info support - e-mail consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 1 year ¦ New releases update - 1 year |