MOVEit Support Extended - technical support - for Ipswitch MOVEit Transfer - Dual Config - 1 year
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
2 business hours
Service Availability
24 hours a day / 7 days a week
Software Title
Ipswitch MOVEit Transfer - Dual Config
License Type
Upgrade license
License Qty
1 additional organization
Licensing Details
Prorated
Upgrade from
Ipswitch MOVEit Transfer
General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
2 business hours
Service Availability
24 hours a day / 7 days a week
Software
Software Title
Ipswitch MOVEit Transfer - Dual Config
Installation Type
Locally installed
License Type
Upgrade license
License Qty
1 additional organization
Licensing Details
Prorated
Upgrade from
Ipswitch MOVEit Transfer
Details
Service & Support
Phone consulting - 1 year - response time: 2 business hours availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 1 year - response time: 4 business hours availability: business hours - severity high ¦ Phone consulting - 1 year - response time: 24 business hours availability: business hours - severity medium ¦ Phone consulting - 1 year - response time: 48 business hours availability: business hours - severity low ¦ E-mail consulting - 1 year availability: 24 hours a day / Monday-Sunday - severity critical ¦ E-mail consulting - 1 year availability: business hours ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year
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