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EMC - VMware Support and Subscription Production

Technical support - for VMware vRealize Network Insight Enterprise - Add-on for NSX - 10 CCU - federal - EMC Select - U.S. Federal only - emergency phone consulting - 3 years - 24x7 - response time: 30 min

EMC
VRNIENX103PSSSF
N/A
N/A
N/A
New

Price: $350.60

MSRP: $325.25
Total Available: 0

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Product Description VMware Support and Subscription Production - technical support - for VMware vRealize Network Insight Enterprise - Add-on for NSX - 3 years
Service & Support Technical support
Service Included Emergency phone consulting
Full Contract Period 3 years
Response Time 30 min
Service Availability 24 hours a day / 7 days a week
Software Title VMware vRealize Network Insight Enterprise - Add-on for NSX
License Qty 10 CCU
License Pricing Federal government
Licensing Program EMC Select
Licensing Details U.S. Federal only
General
Type Technical support
Service Included Emergency phone consulting
Full Contract Period 3 years
Response Time 30 min
Service Availability 24 hours a day / 7 days a week
Software
Software Title VMware vRealize Network Insight Enterprise - Add-on for NSX
Installation Type Locally installed
License Qty 10 CCU
License Pricing Federal government
Licensing Program EMC Select
Licensing Details U.S. Federal only
Details
Service & Support Emergency phone consulting - 3 years / 18 contacts - response time: 30 min availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 3 years / 18 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years / 18 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years / 18 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 3 years / 18 contacts ¦ New releases update - 3 years ¦ Web knowledge base access - 3 years ¦ Web support - 3 years ¦ Remote monitoring - 3 years ¦ Technical support - 3 years - on-site - severity critical

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