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EMC - VMware Support and Subscription Production

Technical support - for VMware HCI Acceleration Kit - 1 CPU - federal - EMC Select - U.S. Federal only - emergency phone consulting - 1 year - 24x7 - response time: 30 min

EMC
HCIAKCPUPSSSF
N/A
N/A
N/A
New

Price: $3,429.18

MSRP: $3,181.20
Total Available: 0

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Main Specifications
Product Description VMware Support and Subscription Production - technical support - for VMware HCI Acceleration Kit - 1 year
Service & Support Technical support
Service Included Emergency phone consulting
Full Contract Period 1 year
Response Time 30 min
Service Availability 24 hours a day / 7 days a week
Software Title VMware HCI Acceleration Kit
License Qty 1 CPU
License Pricing Federal government
Licensing Program EMC Select
Licensing Details U.S. Federal only
General
Type Technical support
Service Included Emergency phone consulting
Full Contract Period 1 year
Response Time 30 min
Service Availability 24 hours a day / 7 days a week
Software
Software Title VMware HCI Acceleration Kit
Installation Type Locally installed
License Qty 1 CPU
License Pricing Federal government
Licensing Program EMC Select
Licensing Details U.S. Federal only
Details
Service & Support Emergency phone consulting - 1 year / 6 contacts - response time: 30 min availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year / 6 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 6 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 6 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 year / 6 contacts ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ Remote monitoring - 1 year ¦ Technical support - 1 year - on-site - severity critical

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