Dell ProSupport Plus with Mission Critical upgrade from 3 Years Next Business Day Onsite - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
5 years
Response Time
4 hours (for critical issues)
Service Availability
24 hours a day / 7 days a week
Designed For
Storage MD1280
General
Service Included
Parts and labor
Location
On-site
Full Contract Period
5 years
Response Time
4 hours (for critical issues)
Service Availability
24 hours a day / 7 days a week
Details
Service & Support
Extended service agreement - parts and labor - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
Dell Storage MD1280
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